Responsible Gaming

At Glorion Casino, we are committed to providing a safe and enjoyable entertainment experience. We believe that gambling should always remain fun — and we provide the tools and resources to help you stay in control at all times.

Our Commitment

We take responsible gambling seriously. Our platform is built with player protection at its core. We comply with all applicable Canadian regulations and international responsible gambling standards, and we partner with leading organisations to ensure help is always available.

Gambling is a form of entertainment, not a way to make money. We encourage all players to treat it as such — set limits, take breaks, and never chase losses.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the warning signs early is the first step toward getting help. Ask yourself the following questions:

• Do you spend more time or money gambling than you intended?
• Have you tried to cut back or stop gambling but found it difficult?
• Do you gamble to escape stress, anxiety, or other problems?
• Have you lied to family or friends about your gambling habits?
• Do you feel restless or irritable when not gambling?
• Have you borrowed money or sold belongings to fund gambling?
• Has gambling negatively affected your work, relationships, or finances?
• Do you chase losses by placing larger bets?

If you answered yes to two or more of these questions, we strongly encourage you to use our responsible gambling tools or seek support from one of the organisations listed below.

Responsible Gambling Tools

We provide a range of tools to help you manage your gambling activity. All tools are available directly from your account settings and take effect immediately.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once a limit is set, it cannot be increased for 24 hours. Decreasing a limit takes effect immediately.

Loss Limits

Set a maximum amount you are willing to lose over a defined period — daily, weekly, or monthly. When you reach your loss limit, you will be prevented from placing further bets until the period resets.

Session Time Limits

Set a maximum session duration to control how long you play in a single sitting. A reminder will appear when you approach your limit, and your session will automatically end when it is reached.

Reality Checks

Enable periodic pop-up reminders that show how long you have been playing and your net win/loss for the session. Reality checks can be set to appear every 15, 30, 45, or 60 minutes.

Cooling-Off Period

Take a short break from gambling by setting a cooling-off period of 24 hours, 7 days, or 30 days. During this period your account remains open but you cannot make deposits or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Glorion Casino for a minimum of 6 months or permanently. To request self-exclusion, contact our support team at [email protected]. We will action your request within 24 hours and will not send you any promotional communications during the exclusion period.

Self-Assessment

Not sure whether your gambling habits are a concern? The following table summarises low-risk and high-risk behaviours to help you reflect on your activity:

Support Organisations in Canada

Free and confidential help is available 24 hours a day, 7 days a week. If you or someone you know needs support, please reach out to one of these organisations:

Protection of Minors

Glorion Casino strictly prohibits gambling by persons under the age of 18. We verify the age of all players during the registration and KYC process. If we suspect a minor has registered, the account will be suspended immediately and all funds returned.

If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. The following tools can help:

• Gamban — blocks gambling sites across all devices (gamban.com)
• Net Nanny — comprehensive parental control and website filtering
• GamBlock — dedicated gambling blocking software (gamblock.com)

Contact Our Responsible Gambling Team

Our dedicated responsible gambling team is available 24/7. If you need to activate any of the above tools or have concerns about your gambling behaviour, please contact us:

• Email: [email protected]
• Live Chat: Available at the bottom-right of every page

All requests are treated with complete confidentiality.